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The eliane.com website is undergoing changes. We are implementing accessibility features that follow the recommendations of the WCAG (Web Content Accessibility Guidelines)/ or Accessibility Guidelines for Web Content AA level, do W3C (World Wide Web Consortium), main Web standardization organization with international recognition. We are strive to follow the guidelines and standards of accessibility and usability required and in accordance with Law No. 13.146/15 and other laws on disability, including international.
Contact Support
If you encounter accessibility problems in the pages of this site, you can contact our marketing team and point out the difficulties encountered by email midiassociais@eliane.com or fill out the form below:
Ask accessibility
Fill in the fields indicating the material you want to access your contact information so we can help you.
For other matters, you can contact our Customer Service via email: sac@eliane.com
Below are some shortcuts for access:
How to Increase and Decrease text size
To increase the font size, you can use the native browser of your zoom, pressing the "Ctrl +" keys to increase throughout the site and "Ctrl -" to decrease. To return to standard, pressure "Ctrl 0".
Shortcut keys for browsers
Internet Explorer e Google Chrome:
“Alt” + “1” – Skip to the content (middle of the page)
“Alt” + “2” – go to the menu
“Alt” + “3” – Go to the footer
“Alt” + “4” – go to form
Firefox:
“Alt” + “Shift” + "number"
Opera:
“Shift” + "number"
Safari e OmniWeb:
“Ctrl” + "number"
Tab-Browsing
Use the Tab key to navigate through elements that receive user action on the site, such as links, buttons, form fields and other in the order they are listed on page, e Shift + Tab to return. Use the arrow keys to access the textual information.
program suggestions available for disabled people: (paid programs or temporary licenses)
– Nitrous Voice Flux: controls the computer voice. Free;
– NVDA: free software to read screen - multiple languages (Windows);
– YeoSoft Text: Screen reader in English and Portuguese;
– Jaws for Windows: Screen reader - multiple languages;
– Virtual Vision: screen reader in Portuguese in Brazil;
– DOSVOX: system for the visually impaired (Windows or Linux).
SAC
+55 4004 . 2971 CAPITALS OF STATES
+55 0300 . 789 . 7771 other locations
sac@eliane.com